Your tracking number is in your shipping email. It arrives the day your parcel ships.
The live record is your order status page. The link sits at the bottom of your order confirmation email. It updates on its own.
An order with two items can ship as two parcels, on two tracking numbers. One number showing delivered does not mean the whole order landed.
If no tracking email lands within 7 business days of your order, check your spam folder. Then message us through our contact page.